Collection
On Registration
Encrypted
SSL 256-Bit
Retention
On Secure Servers
Protection
Regular Audits
Control
In Your Hands
1. Introduction
LivCasino (livcasino.ws) takes your privacy seriously. When you register on our platform, play games, or use any of our services, we collect certain information. This Privacy Policy clearly explains how that information is used, where it is stored, and what rights you have.
This policy has been developed in compliance with international data protection standards, including GDPR. LivCasino believes transparency is the foundation of trust — which is why we've laid everything out in plain, simple language rather than dense legal text.
By using LivCasino's services, you agree to this Privacy Policy. If you have any questions, you're welcome to reach out to our support team in Bangla at any time.
2. What Information We Collect
LivCasino only collects information that is strictly necessary — we have no interest in data we don't need.
Information provided at registration
- Full Name and Date of Birth
- Mobile Number & Email Address
- Address (during KYC verification)
- ID Information (National ID or Passport)
Automatically Collected Data
- IP Address & Device Type
- Browser Information and Operating System
- Time spent on site and pages visited
- Gaming Activity & Betting History
- Transaction History
| Data Type | Collected | Shared with Third Parties | Purpose |
|---|---|---|---|
| Name & Contact | Yes | No | Create Account |
| Payment Information | Yes | Limited | Transaction Verification |
| Identity Document | Yes | No | KYC Verification |
| Betting History | Yes | No | Service Improvement |
| Device Information | Yes | No | Security |
| Cookie Data | Yes | Analytics | Experience Improvement |
3. Purpose of Data Use
LivCasino uses your information solely for specific, legitimate purposes. It will never be used for anything else without your explicit consent.
- Account Management: For registration, login, and profile updates.
- Transaction Processing: To process deposits and withdrawals securely.
- KYC & Fraud Prevention: For age verification and prevention of unlawful activity.
- Service Improvement: Data analytics used to enhance your gaming experience.
- Promotional Communications: With your consent, we'll send you updates on new offers and bonuses.
- Meeting Legal Obligations: To meet the requirements of regulatory authorities.
- Responsible Gaming: To identify problem gambling behaviour and provide appropriate support.
If you'd prefer not to receive promotional messages, you can unsubscribe at any time through your account settings or by contacting support.
5. Security Measures
LivCasino uses industry-leading technology to protect your data, with multiple layers of security in place.
SSL Encryption
256-bit SSL keeps all data transfers fully secured.
Secure Server
Data is stored in internationally certified data centers.
Regular Audits
Regular security audits conducted by independent third parties.
Two-Factor Authentication
OTP verification is available at login.
Keep in mind, however, that no one can guarantee 100% security on the internet. That's why you should always use a strong password and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.
6. Cookie Policy
LivCasino uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience on the site.
Cookie Type
- Essential Cookies: Used to maintain your login session and ensure security — these cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand how the site is used (anonymous data only).
- Marketing Cookies: To show you relevant promotions — you can opt out at any time.
7. Your Data Rights
You have full control over your data at LivCasino. Under international data protection laws, you are entitled to the following rights:
Right to Access
You can request access at any time to find out exactly what information we hold about you.
Right to Rectification
You may request a correction if any of your information is inaccurate.
Right to Erasure
You may request deletion of your data beyond what is required by legal obligations.
Right to Data Portability
You have the option to obtain a copy of your own data.
Restricting Processing
You may request that your data be used only for specific, limited purposes.
Right to Object
You may object to marketing communications or any other processing of your data.
To exercise any of these rights, email us at support@livcasino.ws or reach out via live chat. We will respond within 30 business days.
8. Child Protection Policy
LivCasino is strictly for users aged 18 and above. We never knowingly collect data from or provide services to minors.
- Date of birth is verified at the time of registration.
- Proof of identity may be requested if a user is suspected to be underage.
- If an underage account is identified, it is immediately suspended and all associated transactions are voided.
If you suspect a minor you know is using LivCasino, please notify our support team immediately.
9. Data Retention Period
LivCasino does not retain data longer than necessary. Separate retention periods apply depending on the type of data:
- Account Information: For the duration of your active account and 5 years after closure (as required by law).
- Transaction History: 7 years (financial regulatory requirement).
- KYC Documents: 5 years after account closure.
- Gaming History: 3 years.
- Log Files & Technical Data: 12 months.
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
10. Privacy Contact
For any questions, concerns, or complaints regarding our Privacy Policy, please contact us through the following:
LivCasino aims to respond to all privacy-related requests within 30 days. For urgent matters, please reach out via live chat.
Why Your Data Is Safe with LivCasino
Multi-layered data protection, guaranteed
Highest-Grade Encryption
We use 256-bit SSL technology — the same standard trusted by the banking industry. Every piece of data you send to LivCasino is fully encrypted.
Separate Data Storage
Personal and financial data are stored on separate, secure servers — so an issue with one does not affect the other.
Your Data Is Never Sold
LivCasino never sells your data to third parties. No personal information is shared with advertisers either.
Regular Security Audits
An independent security team conducts regular audits of LivCasino's systems. Any vulnerabilities identified are addressed promptly.
In Your Control
View, correct, or delete your data — entirely on your terms. At LivCasino, you're in control.
Support in Bengali
Bangla-language support is available for any privacy-related queries, so nothing gets lost in translation.
FAQs
Questions About Privacy & Account Policy
Clicking on a match will display a range of betting markets — Match Winner, Toss Winner, Top Run Scorer, Wicket Taker, and more. Select your preferred odds to add a selection to your bet slip, enter your stake, and hit "Place Bet" to confirm. In-play betting is also available during live matches, but keep in mind that live odds update every second, so quick decisions are key.
However, a single person opening more than one account is strictly prohibited. Creating multiple accounts — whether to claim bonuses more than once or for any other reason — may result in all accounts being suspended and any bonus balances forfeited. If you're unsure, please check with our support team before opening an account.
Your information is secure — start playing with complete peace of mind
Your privacy is our top priority at LivCasino. Enjoy gaming in a safe and secure environment.